Responsible Gaming at 90jli – Play Safe, Play Smart

Our Commitment to Responsible Gaming

At 90jli, we believe that online gaming is a form of entertainment best enjoyed when it remains fun, affordable, and fully in your control. We understand that for a small number of people, gambling can develop into a pattern of behaviour that causes financial or personal harm. Our responsible gaming programme exists to prevent harm before it happens and to provide clear, direct support when it is needed.

Every 90jli account comes with a full set of responsible gaming tools available at no cost and with immediate effect. These tools are built into your account settings and can be activated at any time — no waiting period, no administrative barriers. 90jli also monitors player activity for indicators of problematic behaviour and may proactively reach out to players whose patterns suggest a potential risk to their wellbeing.

Your Responsible Gaming Toolkit

All of the following tools are available directly from your 90jli account settings. Each one gives you a different form of control over how you engage with the platform.

How to Activate Your Responsible Gaming Tools

Activating any responsible gaming tool at 90jli is straightforward. Follow these steps to put the right protection in place for your account.

1. 1Log in to your 90jli account using your registered mobile number and password.
2. 2Navigate to Account Settings from the main menu. Look for the Responsible Gaming section within your settings panel.
3. 3Select the tool you want to activate — deposit limit, session limit, cooling-off period, or self-exclusion. Set your preferred parameters.
4. 4Confirm your selection. The tool activates immediately. You will receive a confirmation notification to your registered mobile number.

If you experience any difficulty activating a tool, or if you need to request self-exclusion urgently, contact the 90jli support team via live chat at any time. The support team is available 24 hours a day, 7 days a week, and can process urgent responsible gaming requests within minutes.

Recognising the Warning Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following are common signs that gambling may be moving from entertainment to a harmful habit. If you recognise any of these in your own behaviour, it may be time to use one of 90jli's tools or to seek support.

• ⚠️Spending more money on gambling than you originally planned, or chasing losses by placing additional bets to win back what was lost.
• ⚠️Gambling for longer than intended, losing track of time during sessions, or feeling unable to stop when you want to.
• ⚠️Borrowing money, selling personal belongings, or neglecting essential bills and expenses in order to fund gambling activity.
• ⚠️Feeling anxious, irritable, or restless when not gambling, or using gambling as a way to escape stress, anxiety, or personal problems.
• ⚠️Lying to family or friends about the amount of time or money spent on gambling, or becoming secretive about your gaming activity.
• ⚠️Neglecting work, education, personal relationships, or physical health due to time or money spent on gambling.

Recognising these signs early is important. You do not need to be in financial crisis to use 90jli's responsible gaming tools — they are available to any player, at any time, as a precautionary measure. If you are unsure whether your gambling is becoming a problem, speak with our support team in confidence.

Age Verification and the 21+ Policy

90jli operates a strict 21+ age policy. The platform is not available to anyone under the age of 21, and we take this responsibility seriously. All new players are required to pass age verification as part of the KYC process before their account can be fully activated. This includes submission of a valid government-issued ID confirming date of birth.

We encourage parents and guardians in Bangladesh to use device-level parental controls to prevent minors from accessing online gambling platforms. If you believe a person under 21 has registered or used a 90jli account, please contact our support team immediately at [email protected]. We will investigate and take prompt action including account closure and reversal of any transactions where possible.

Self-Exclusion: Taking a Longer Break

Self-exclusion is the most comprehensive responsible gaming tool available at 90jli. It is designed for players who feel that a temporary cooling-off period is not sufficient and who need a longer, enforced break from all gambling activity on the platform. There are three self-exclusion options available.

All self-exclusion requests submitted via live chat are processed within 24 hours. During that processing window, your account's betting and gaming features will be disabled immediately upon submission of your request, before formal processing is complete. Your account balance remains accessible for withdrawal at any time during and after the exclusion period.

Tips for Safer, More Enjoyable Gaming

Whether or not you have concerns about your current gambling behaviour, the following habits will help you keep gaming a positive and enjoyable part of your free time.

• ✅Set a personal budget before each session and stick to it. Treat any losses as the cost of entertainment, the same way you would budget for a cinema trip or a meal out.
• ✅Never gamble with money you need for rent, utilities, food, or other essential living expenses. Only play with disposable income that you can genuinely afford to lose.
• ✅Take regular breaks during gaming sessions. Get up, move around, have a drink of water, and check the time. This helps you stay aware of how long you have been playing.
• ✅Avoid gambling when you are tired, emotionally stressed, upset, or under the influence of alcohol. Your decision-making is impaired in these states and you are more likely to make bets you would otherwise avoid.
• ✅Use 90jli's activity history feature to review your actual spend each week. Seeing real numbers can help you make more informed decisions about how much time and money to allocate to gaming.
• ✅Remember that outcomes in casino games are determined by certified random number generators and are not influenced by previous results. Each game round is independent. There is no system or strategy that guarantees a win.

Getting Support – You Are Not Alone

If you are concerned that gambling is becoming a problem for you or for someone you care about, reaching out for support is the right step. 90jli's support team is trained to handle responsible gaming conversations with sensitivity and without judgment. All conversations are confidential.

90jli is committed to ensuring that every player who reaches out about a gambling concern receives a prompt, respectful, and practical response. We will never pressure you to continue playing, and we will never penalise you for using responsible gaming tools or for requesting a break. Your wellbeing is more important to us than your activity on the platform.